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What is the origin of your products?
All products come from large distributors and are thoroughly tested by professionals before we take them into our product range. In the current situation, we have eight different suppliers.

How will my order be shipped? 
All orders are shipped with a traceable package ID to the nearest representative of the DPD och DHL distribution network. When the package arrives, you will be alerted so you can pick it up. Remember, you must enter your email at checkout for notification to work.

Companies outside the Nordic countries: Delivery to the address you provided at checkout or to the nearest service point.

N.B. The above applies to local variations in some countries. 

Delivery time
All products are normally in stock and delivered to you within 7 working days. Should a product be temporarily out of stock, it is mentioned along with an estimated delivery time on the product pages. Products out of stock will still be available for order with the delivery time specified.

I bought a fan motor from you. On the package it says "RoHS". What does that mean?
RoHS is a European Union directive banning the use of certain heavy metals and flame retardants in electrical products. The label on the package means that the product meets the requirements of the Directive. 

Didn't find the answer to your question?
Send an email via the contact form or call us at +46 31 788 45 60 and we will be happy to help you.